Policies and Conditions
GUARANTEE
NOW Technology Systems Pty Ltd guarantees to supply professional web services in accordance with our written proposals and contracts entered into with you, our client.
We offer a full 10 day test period after completion of your website. During this period we will make good coding, design and/or administration problems. We also provide ongoing free support for coding, design and website administration problems as part of our hosting service.
If for any reason you are not satisfied with our products or services please contact us and we will urgently address any outstanding issues.
For support please email us directly
We will contact you within 24 hours, or if it is urgent phone +61 7 5547-8216
DISCLAIMER OF WARRANTIES/LIMITATION OF LIABILITY
Whilst we endeavor to provide an accurate, professional service at all times, the final responsibility is is on the purchaser to ensure information and data supplied to NOW Technology Systems Pty Ltd for placement in the website is proof read and checked for accuracy during the 10 day handover and testing period.
It is the responsibility of the customer to check phone numbers, addresses, bank account numbers, and other data for accuracy, correctness, omissions, or defects. Corrections will be implemented by SiteDesignNOW.com at no charge on advice from the customer.
Third party products, such as Web Hosting and Payment Gateways are supplied “as is”, “as available”, without warranties of any kind, either expressed or implied.
At no time does NOW Technology Systems Pty Ltd accept liability for direct, indirect, incidental, special, or consequential damages resulting from the use of or inability to use any third party services provided, including mistakes, omissions, interruptions, deletion of files or e-mail, loss of or damage to data, errors, defects, viruses, delays in operation, or transmission, or any failure of performance, whether or not limited to acts of god, communication failure, theft, destruction or unauthorized access to records, programs or services.
INTELLECTUAL PROPERTY
As developers, NOW Technology Systems Pty Ltd, has developed eCommerce, interactive systems, and eMail promotion systems. These systems are provided to clients as part of their website development. These systems and source code are the intellectual property of NOW Technology Systems Pty Ltd and are not transferable. They are only available as part of our integrated hosting service.
PRIVACY
Your privacy is assured, NOW Technology Systems Pty Ltd does not pass on, sell or exchange information provided to us by clients or prospects. Any such information is limited for use by authorized staff of NOW Technology Systems Pty Ltd to provide you with professional services and products as requested.
Online forms are stored securely on our servers and can only be accessed by secure password.
SPAM
NOTE: NOW Technology Systems Pty Ltd has a no-tolerance policy towards clients using
go-email.now.com or any of our systems for transmission of SPAM.
Non compliance with Australian Anti Spam regulation will result in your account being closed, with no refund of prepaid fees. You can also be charged under the Australian legislation with severe penalties applying.
Subscribers must use an opt-in system to add subscribers to their database or have permission from a subscriber to add their name and email address to the database.
Exceptions can be made where there is a close business/client relationship already established and the intent of your email is to grow the relationship in line with the existing business.
Sending email to addresses obtained through commercial mailing lists, email lists harvested from websites and directories, etc is spamming and you will be caught. Fines can be very high even for first time offenders.
As a condition of supply of internet services by NOW Technology Systems Pty Ltd and/or its third party associates, clients agree to comply with the laws, policies, regulations, and accepted practice as detailed in the the Australian SPAM ACT 2003, in respect to the requirements for commercial emailers.
PAYMENTS AND TERMS
Payment of accounts must be met in strict accordance with your agreement with NOW Technology Systems Pty Ltd as shown on their invoice.
Unless otherwise pre-arranged we invoice at the beginning of each month and payment must be made by the 20th of the same month.
Failure to meet payment commitments without making suitable arrangements with NOW Technology Systems Pty Ltd, will result in disconnection of your website and/or mail marketing and newsletter system, until payments are brought up to date. A re-connection fee of $50.00 + GST will be charged.
Payments can be processed by Credit Card, Direct Deposit to our Bank Account, or by Cheque.
ONLINE PAYMENT can be made in real time using VISA, MasterCard or Amex. Payments are processed using eWay secure payment gateway accessed in the left hand column on our PAYMENT PAGE
Credit card details are entered directly to the eWay internet gateway page using Secure Socket Layer (SSL 3.0) encryption technology. This site uses firewalls within the system, as well as in front of the payment gateway.
At no time do we or any other party, other than authorized eWay staff have access to your payment details.
All transactions are conducted securely, in real-time, directly with eWay secure payment gateway.
Charges on your card statement will be identified as NOW Technology Systems Pty Ltd.
DIRECT DEPOSIT TO OUR BANK ACCOUNT
BSB #124 190 | Account #20919157 | BOQ, Jimboomba Q 4280
CONTACT INFORMATION
NOW Technology Systems Pty Ltd
56 Grandview Road, Jimboomba
Queensland, Australia 4280
Phone +61 7 5547-8216
Email: accounts@nowtechnologysystems.com.au